Privacy Policy

Last Updated: January 2025

Welcome to Tenachine. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered trading strategy backtesting platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, password (encrypted), and optional profile information
• Payment Information: Processed securely through Stripe. We do not store your credit card details
• Trading Strategies: Your strategy descriptions and generated backtesting code
• Communications: Feedback, support requests, and other communications with us

1.2 Information Automatically Collected

• Usage Data: Number of backtests performed, strategies created, features used
• Cookies: We use essential cookies for authentication and site functionality

2. How We Use Your Information

We use your information to:

• Provide and maintain the Tenachine platform
• Process your backtesting requests using AI
• Manage your account and subscription
• Process payments and prevent fraud
• Improve our services and develop new features
• Send important updates about your account (we will not spam you)
• Respond to your support requests
• Comply with legal obligations

3. Third-Party Services

We work with trusted third-party services to provide our platform:

3.1 AI Processing Services

Your strategy descriptions are processed using third-party artificial intelligence services to generate backtesting code. We only share your strategy text with these services - no personal identifying information (such as email or name) is included. These services process data according to their respective privacy policies.

3.2 Payment Processing

All payment processing is handled by Stripe, a secure third-party payment processor. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's handling of your data is governed by their Privacy Policy.

3.3 Hosting & Infrastructure

Our platform is hosted on secure cloud infrastructure. Your data is stored in encrypted databases with industry-standard security measures.

4. Data Security

We implement appropriate security measures to protect your data:

• Passwords are encrypted using industry-standard bcrypt hashing
• All data transmissions use HTTPS encryption
• Database access is restricted and monitored
• Regular security updates and patches
• Limited employee access to user data

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your strategies and backtest results
• Opt-Out: Unsubscribe from marketing emails (if any)

To exercise these rights, please contact us using the information below.

6. Data Retention

We retain your data as follows:

• Active Accounts: Data is retained while your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion
• Subscription Records: Retained for 7 years for tax and accounting purposes
• Backups: May be retained for up to 90 days

7. Children's Privacy

Tenachine is not intended for users under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Continued use of Tenachine after changes constitutes acceptance of the updated policy.

10. Cookies and Tracking

We use essential cookies to:

• Keep you logged in
• Remember your preferences
• Ensure security

You can control cookies through your browser settings, but disabling them may affect functionality.